New Maryland-Based Healthcare Advocacy and Care Coordination Business Aims to Improve Access, Organization, and Health Outcomes in Underserved Communities
Nationwide — Cynthea Hayes, a registered nurse and case manager, has launched SWH Legacy Consultants, a newly established healthcare advocacy and care coordination firm that offers services designed to help individuals and families better navigate today’s complex healthcare system. The launch is particularly relevant to the Black community, where many individuals experience higher rates of chronic illness, healthcare disparities, and barriers to accessing coordinated care. In her photo, Hayes proudly holds a medical binder that represents one of the company’s signature tools for helping clients organize their healthcare information and prepare for medical appointments.
Hayes says that her business was created to bridge the gap between patients, caregivers, and healthcare providers. Drawing on years of nursing and case management experience, Hayes recognized that many patients and families struggle to understand medical information, organize health records, prepare for appointments, and coordinate care across multiple providers. The company was established to provide practical, personalized support that empowers clients to become informed participants in their healthcare.
SWH Legacy Consultants offers a range of services, including appointment coordination and preparation, customized medical binders, medical record organization, medication tracking, care coordination, and healthcare advocacy. Services are designed for older adults, individuals living with chronic illnesses, caregivers, and anyone managing complex medical needs. By improving organization and communication, the company seeks to reduce confusion, improve continuity of care, and help clients make more informed healthcare decisions.
Healthcare organization is becoming increasingly important as patients manage multiple specialists, medications, and treatment plans. SWH Legacy Consultants provides clients with structured tools and individualized guidance to help them maintain accurate medical information and communicate more effectively with healthcare providers. The company operates as a virtual consulting business, allowing clients to receive support from the convenience of their homes while expanding access to individuals and families throughout the community.
“Our goal is to ensure that no one feels overwhelmed when navigating the healthcare system,” said Hayes. “Every individual deserves to feel prepared, informed, and supported throughout their healthcare journey.”
Her company also plans to partner with community organizations, senior living communities, and local groups by offering educational presentations focused on healthcare organizations, appointment preparation, and patient advocacy.
For more information about SWH Legacy Consultants or to schedule a complimentary 45-minute consultation,
visit the official website at SWHLC.com
For press inquiries, contact info@swhlegacyconsultantsllc.com or 443-779-4017